TEKSAVVY - Greater Toronto Area was with the Rogers Express and Extreme packages

Ottawa,ON
 $45 per month
 about 5 days
 Bell Canada
 "Truly Unlimited Package, Amazing Customer Service and No Hidden Fees"
 "Package speeds (same with all DSL resellers)"
 "Great ISP, Can't recommend them enough!

After having been with Rogers for 8 years in the Greater Toronto Area (and being used to the Rogers "Express" & "Extreme" packages), I moved to a non-Rogers serviced area west of Ottawa in 2006. For 2 years, I fought with serious line quality issues, amplification via load-coils, a ~24,000-foot copper loop length (copper to this CO and then copper from this CO to the next town CO 6 KM away) and MultiLink PPP via 4x 56K modems.

Over the last 18 months, I've been through the fixed wireless gamut, first with Storm Wireless (which worked well minus the occasional disconnect and an antenna failure), but was subsequently bought out by Barrett Xplornet (who replaced all the customer premise equipment with Motorola 3.5 GHz gear).

Why I Cancelled with Rogers and Sympatico

York,ON
30$ per month
about 5 days
"Friendly, incredibly helpful, and extremely knowledgeable staff."
"By far the best ISP I've ever dealt with for both business and home service."

I've been using a 6 mb line at home for about 3 years now (less than $40 month for Dry DSL) and 2 years at work where we have 4 lines with static IPs in place for $75 per line- less than the cost of a single 3 mb line with our old provider. Unbelievable value. I'm using Speedtouch 516's in on all lines.

They let you use the lines however you see fit with whatever geeky services you want to run, such as running a web server over the line. We've never had unscheduled downtime at my workplace, unlike our previous 'big league' ISP where we were down about 1 day per quarter. Same goes for my home service.

Toronto Internet Review

UPDATED: a few hours ago undisclosed location  $32 per month  about 3 days  "Good speed & Fair Bandwidth Cap"  "Throttling, unstable."  "Excellent ISP, best in Canada."

Great ISP, never knew about them up until about a month ago. Found them here, on DSLreports, and I'm glad I did. Haven't recieved any downtime yet, and I hope it stays that way. No contracts at all, and the price is worth the value considering the speed and overall service.

Got my modem/router from Canada Computers (2Wire) and have no problems at all. Also got my DSL phone filters from CC as it was cheaper there, and no problems with those either.

In comparison to Cogeco, TekSavvy is much better for me. Cogeco afcourse had fast download speeds, double of TekSavvy's, but the cap is what bothered me. 60GB a month was okay, but with TekSavvy, I get unlimited, which is much better. TekSavvy is also cheaper than Cogeco, much cheaper. Cogeco was a good ISP, but TekSavvy is better.

Happy I Cancelled Rogers Internet and Bell Internet

North York,ON
$29 per month
"Tech Support is great, No Downtime"
"None Yet"
"Great ISP at a Great Price"

More REVIEWS
http://internetincanada.blogspot.com/

Great ISP. Great Price. Great Tech Support (live person from Canada)

Please think or consider your service with; Rogers Internet, Bell Sympatico - live knowaledgeable and friendly support ? NOT .... 1-800, #1 english, #2 support, #8 homeservice, #19 get a live body, #999 not a recording.

With my current service internet service I am happy. Direct person, that resolves your issues in minutes. !!!! No I do not work for the company. Just a happy MoFo .... I am not dealing with substandard service from Rogers Internet, Bell Sympatico !!! the monopoly .

Best Internet Service Provider I've used so far

Burlington,ON
$51 per month (month by month)
about 1 days
Bell Canada
"Smooth browsing ;)"
"None so far"
"Best ISP I've used so far"

Currently subscribed to Unlimited Package ($39.95) with static IP ($4) and /30 subnet ($5).

The DSL service is excellent and there is nothing to complain about.
The ordering process was smooth, got my login couple days before the date I asked for.

I require a monthly invoice and it was a bit bumpy to get TSI to send it to me every month without me reminding them. That has been resolved however and invoices are sent on monthly basis automatically now.

The static IP should be free or cheaper for those who order a subnet in my opinion (you can't have subnet without static IP).

Toronto Internet Review

UPDATED: a few hours ago undisclosed location  $32 per month  "Low cost, high quality, great technicians, great people"  "None that I've yet found"  "I'm a very happy customer since 2004"

Update 20100601: TekSavvy has recently been extra helpful and reminded me why they're my favourite vendor of any service.

Update 2007/02/25: This website reminded me to update my review and, well, nothing has changed - they still get my full 5 ranking across the board.
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

I searched around for some time, trying out various $30/month DSL vendors. Most were idiots, incompetents or liars ("we disconnect you once per day for your own security" was one shovel-full I got).

Then in early 2004 (IIRC) I found TekSavvy and boy oh boy, is it ever nice to find a vendor who has competent, happy employees and gives you what you pay for.

As a side note, once-in-a-blue moon when they they do scheduled maintenance or upgrades that will impact their customer's service they actually email we customers in advance to notify us. Kinda makes you feel like you are important!

They don't force you into any kind of contract either (this website doesn't seem to have an option to say 'never any contract required'). If you stay with them it's because you like their service, not because you have your neck in the noose of a contract.

One last thing: when you call the office or tech support they have actual Canada-based (no outsourcing) human beings that answer the phone right away.

Cancel Rogers Internet - Toronto, Canada.

Toronto,ON

30$ per month

about 6 days

Bell Canada

"Great Value, Friendly Support"

Hi Guys,

This is just a quick word to say I got my TEKSAVVY (Thanks to this amazing website and a friend's recommendation) connection today in Toronto and it works great.

I get 7.25 mbits on speed test for 30$ a month.

Previous situation with BELL:
I was getting slower speed with bell for 40 hidden fees, modem rent and ended up paying hundreds of $ in fees for them not telling me my dl limit had been reduced to something in the 20 gigs. + All the stuff I was downloading so slowly not knowing Bell was cheating me of 95% of my torrent speed.

Now Bell keeps calling me back to offer me different deals not even on their website, bunch of corrupted fraudsters.

I could go on an on, about how the Bell payment service wouldn't wait 3 days until I got my student scholarship money and cut my line even if I have been their client for over 10 years. Then they told me they would not charge me fee for reconnecting if I stayed with Bell. Asking them if they would still charge me the extra 25 days even through I'm already with another company they said: yes. I answered: "well then why are wondering why I changed company if you charge me for service I wont even use and do not want? Thieves"

Anyway, this is my TekSavvy review:
Great service so far. They came to install the modem at my apartment - no BS, a technician just called and said he was in my area and could deliver my modem.
Fast speed.

And like I said (kinda the theme of my review): The exact opposite of Bell in what to expect.

Best Internet in Canada

St Catharines,ON
Contract price not specified.
"Short hold times, knowledgable staff"
"Line speed, different stories"
"I don't know who to believe when it comes to the excuse as to why I'm getting 3/5 of what I'm supposed to be getting."

I ordered DSL Service and was to have it installed on December 23rd, 2009. When that day rolled around, and I couldn't get my DSL going, I placed a ticket order for a Bell technician to come out and take a look at my line. While here, we discovered that it wasn't the line to my house, but my modem that was causing the issue. Fixed the modem and presto, internet.

When the tech was here, he did a line test and told me that I had a fantastic quality line. That his tests are showing somewhere in the ball park of 6mbps when he tested with his 3M branded testing machine. He said if I'm paying for the 5mbps service, I should have no problem receiving 5mbps.

After running a speed test after he left, I found my speeds to be a terrible 1mbps. I called in to tech support and requested that looked into. They put in a ticket to Bell to increase my speeds. A few days later, I run a test, and my speed is now 3mbps. Definitely an improvement, but not quite the 5mbps I was looking forward to when the Bell tech told me it shouldn't be a problem.


I called in to tech support only to be told that I can't get more than 3. They told me to take whatever the techs say with a grain of salt (aka. the tech is lying) and that 3 is the best I can do in my area. They told me the only thing I can do is call back every couple of months to create new tickets to Bell to try to improve my line speed, but the tech support rep told me it likely won't do much.

I don't know who to believe? And just now, on another forum I frequent, I read another similar story to mine about somebody who feels they should be getting closer to 5 mbps but are provisioned at 3 mbps. What gives? Does TekSavvy save on their lease payments to Bell if they keep as many of their clients as possible provisioned to a lower speed?


Other than that though, tech support is very knowledgeable when it comes to troubleshooting the internet set up, setting up my MLPPP router, etc. I definitely have to give credit to them on that front.

The service is the best widespread offered internet in Canada. I'm just wishing it was as good as it sounds on paper....